Conditions of Use

Making a purchase

When you shop online at Jonell's Florist, we have tried to make the process as easy as possible:

Customer Service

Jonell's Florist is dedicated to quality floral products. If you have any comments or feedback regarding our products or web site, please contact us.

Description of Goods

While every effort is made to use the same flowers as pictured/described we reserve the right to substitute where necessary with another flower of equal value.

We aim to provide as accurate an image representation as we can. Due to the unique and individual nature of each product, colours may vary slightly from that displayed on the website. 

Visitors Cart

Every visitor to our online shop will be given a 'Visitors Cart'. This allows the visitor to store their products in a temporary shopping cart. Once the visitor leaves the online shop, so will the contents of their shopping cart.

Members Cart

Every member to our online shop that logs in is given a 'Members Cart'. This allows the member to add products to their shopping cart, and come back at a later date to finalize their checkout. All products remain in their shopping cart until the member has checked them out, or removed the products themselves.


If a member adds products to their 'Visitors Cart' and decides to log in to the online shop to use their 'Members Cart', the contents of their 'Visitors Cart' will merge with their 'Members Cart' contents automatically.

If all details are correct, you may continue to shop for more of our products by clicking the 'back to shopping' button, or continue with your purchase by clicking the 'go to checkout' button.

  • If they are not correct you may use the 'delete' icon (this is the rubbish bin) and then either click 'continue shopping' or the 'back' button in your browser.

If you are happy with your purchase and wish to proceed with payment, click the 'go to checkout' button. Here you will be asked for your contact details and mailing instructions. You will be given the option to have products shipped to a different mailing address. Please ensure you fill out the appropriate sections correctly.

Payment Options

Currently we only accept online payment by credit card. Cards accepted include Visa, MasterCard, Amex and PayPal account holders.

The secure credit card option is automatically selected and on completing shipping address details, adding personal messages or choosing a colour, you will be taken to a secure page hosted by PayPal where your credit card details will be processed. We currently accept Visa, Mastercard and American Express. Credit card numbers are encrypted using the latest Secure Socket Layer encryption. This ensures that your details cannot be viewed, stolen or copied.

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